Privacy

RAGOLDS GMBH – PRIVACY STATEMENT

INTRODUCTION
With the following information we would like to give you as a „data subject“ an overview of the processing of your personal data by us and your rights under the data protection laws. In principle, it is possible to use our Internet pages without entering personal data. However, if you want to use special services of our enterprise via our Internet pages, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.
The processing of personal data, such as your name, address, or e-mail address, shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Sweet Tec GmbH. By means of this data protection declaration, we would like to inform you about the scope and purpose of the personal data collected, used and processed by us.
As the controller, we have implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always have security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, you are also free to transmit personal data to us by alternative means, for example by telephone or by post.

RESPONSIBLE
The responsible party within the meaning of the DS-GVO is:

Ragolds GmbH
Gülzer Street 15
19258 Boizenburg
E-mail: info@ragolds.com
Tel: +49(0) 3 88 47 – 29 93 0
Head of the responsible office: Jörg Viader

DATA PROTECTION OFFICER
You can reach the data protection officer as follows
Sven Naucke
Telephone: +49(0) 40/ 54 72 10 24
E-mail: kanzlei@anwaltnaucke.de

You can contact our data protection officer directly at any time with all questions and suggestions regarding data protection.

DEFINITIONS
The data protection declaration is based on the terms used by the European Directive and Ordinance Maker when issuing the Basic Data Protection Regulation (DS-GVO). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this data protection declaration:

Personal data
Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject
Data subject means any identified or identifiable natural person whose personal data is processed by the controller (our company).

Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

Profiling
Profiling is any type of automated processing of personal data which consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

Processor
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient
Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

Third party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

Consent
Consent is any freely given specific and informed indication of the data subject’s wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

LEGAL BASIS OF PROCESSING
Art. 6 (1) lit. a DS-GVO serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for a delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 (1) lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services.

If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) lit. c DS-GVO.

In rare cases, the processing of personal data might become necessary in order to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 (1) (d) DS-GVO.

Finally, processing operations could be based on Art. 6(1)(f) DS-GVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if you are a customer of our company (recital 47 sentence 2 DS-GVO).

TECHNICS
SSL/TLS Encryption
This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as contact requests that you send to us as the operator. You can recognise an encrypted connection by the fact that the address line of the browser contains a „https://“ instead of a „http://“ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data collection when visiting the website
When you use our website for information purposes only, i.e. if you do not transmit any other information to us, we only collect the data that your browser transmits to our server (so-called „server log files“). Our website collects a series of general data and information each time you or an automated system access a page. This general data and information is stored in the server log files. The following data may be collected the browser types and versions used the operating system used by the accessing system, the website from which an accessing system accesses our website (so-called referrer), the sub-websites which are accessed via an accessing system on our website, the date and time of an access to the website, an Internet protocol address (IP address), the internet service provider of the accessing system.
When using this general data and information, we do not draw any conclusions about your person. Rather, this information is needed to deliver the content of our website correctly, to optimise the content of our website, to ensure the long-term functionality of our IT systems and the technology of our website, as well as to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

Therefore, the data and information collected is, on the one hand, statistically evaluated by us and, on the other hand, it is analysed with the aim of increasing the data protection and data security of our enterprise so as to ultimately ensure an optimal level of protection for the personal data we process. The data of the server log files are stored separately from any personal data provided by a data subject.

The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DS-GVO. Our legitimate interest follows from the data collection purposes listed above.

TRANSFER OF DATA TO THIRD PARTIES
We do not transfer your personal data to third parties for purposes other than those listed below.
We only pass on your personal data to third parties if: you have given your express consent to do so in accordance with Art. 6 (1) p. 1 lit. a DS-GVO, the disclosure is permissible in accordance with Art. 6 (1) p. 1 lit. f DS-GVO to protect our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not having your data disclosed, in the event that the disclosure is necessary for the purposes set out in Art. 6 para. 1 p. 1 lit. c DS-GVO, as well as this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 para. 1 p. 1 lit. b DS-GVO.

COOKIES
General information about cookies
We use cookies on our website. These are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone or similar) when you visit our website. Cookies do not cause any damage to your end device and do not contain viruses, Trojans or other malware.

Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f DS-GVO.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

CONTENTS OF OUR WEBSITE
Contacting
When contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DS-GVO. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DS-GVO. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

This website uses the plugin Contact Form by WPForms. Provider is WPForms LLC, WPForms 7732 Maywood Crest Dr, West Palm Beach, FL 33412, USA. The plugin offers a GSVO extension in the version used. The activated option deactivates all user cookies and prevents the storage of the IP address.  Form data entered is sent encrypted by e-mail and stored on an e-mail server. According to the manufacturer, the requests sent are not stored in WordPress in the version we use. A detailed description of the implemented DSGVO measures can be found in the following article.
https://wpforms.com/introducing-new-gdpr-enhancements-for-your-wordpress-forms/

WEBANALYSIS

Google Analytics
On our websites we use Google Analytics, a web analytics service provided by Google Inc (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter „Google“). In this context, pseudonymised usage profiles are created and cookies (see above) are used. The information generated by the cookie about your use of this website, such as Browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server request, will be transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activities and to provide other services associated with website and internet use for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

The use of Google Analytics is in the interest of optimizing and designing our websites to meet the needs of our customers. The legal basis for the use of this program is the consent according to Art. 6 para. 1 lit. a DS-GVO.“

In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

PLUGINS AND OTHER SERVICES
Google Maps
On our website we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, for example, our location can be shown to you and a possible journey can be made easier.

As soon as you call up our homepage, in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This takes place regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out of your Google user account. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation may be carried out in accordance with Art. 6 (1) lit. a DSGVO on the basis of consent given in the interest of Google in the display of personalized advertising, market research and / or tailored design of its website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. The use of Google Maps is based on consent granted in accordance with Art. 6 Para. 1 lit. a DSGVO.

You can view Google’s terms of use at https://www.google.de/intl/de/policies/terms/regional.html and the additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html.

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website („Google Privacy Policy“): https://www.google.de/intl/de/policies/privacy/

Google reCAPTCHA
On this website we also use the reCAPTCHA function of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). This function is primarily used to distinguish whether an entry is made by a natural person or is abused by machine and automated processing. The service also includes the sending of the IP address and, if applicable, further data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. a DSGVO on the basis of a given consent in the interest of determining the individual willfulness of actions on the Internet and the prevention of misuse and spam.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

YouTube (videos)
We have integrated YouTube components on this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them free of charge. YouTube allows the publication of all kinds of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time you call up one of the individual pages of this website operated by us on which a YouTube component (YouTube video) has been integrated, the internet browser on your IT system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Within the scope of this technical procedure, YouTube and Google receive information about which specific sub-page of our website is visited by you.

If the data subject is logged into YouTube at the same time, YouTube recognises which specific sub-page of our website you are visiting when you call up a sub-page that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as calling up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent it from being transmitted by logging out of your YouTube account before accessing our website.

The use of YouTube is in the interest of a comfortable and easy use of our website. The legal basis for the use of this program is the consent according to Art. 6 para. 1 lit. a DS-GVO.

The privacy policy published by YouTube, which can be found at https://www.google.de/intl/de/policies/privacy/, provides information on the collection, processing and use of personal data by YouTube and Google.

YOUR RIGHTS AS A DATA SUBJECT
Right to confirmation
You have the right to request confirmation from us as to whether personal data relating to you is being processed.

Right to information Art. 15 DS-GVO
You have the right to obtain from us, at any time and free of charge, information about the personal data stored about you and a copy of that data.

Right to rectification Art. 16 DS-GVO
You have the right to request that inaccurate personal data concerning you be corrected. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

Deletion Art. 17 DS-GVO
You have the right to request that we erase the personal data concerning you without undue delay, provided that one of the grounds provided for by law applies and to the extent that the processing is not necessary.

Restriction of processing Art. 18 DS-GVO
You have the right to demand that we restrict processing if one of the legal requirements applies.

Data portability Art. 20 DS-GVO
You have the right to receive the personal data concerning you, which has been provided to us by you, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO or on a contract pursuant to Art. 6(1)(b) DS-GVO and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from one controller to another controller, insofar as this is technically feasible and insofar as this does not adversely affect the rights and freedoms of other persons.

Objection Art. 21 DS-GVO
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balance of interests) DS-GVO.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 DS-GVO.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

In addition, you have the right to object on grounds relating to your particular situation to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DS-GVO, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

Withdrawal of consent under data protection law
You have the right to revoke consent to the processing of personal data at any time with effect for the future.

Complaint to a supervisory authority
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

Routine storage, deletion and blocking of personal data
We will only process and store your personal data for the period of time necessary to achieve the purpose for which it was collected or as required by the legislation to which our company is subject.

If the storage purpose ceases to apply or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Routine storage, deletion and blocking of personal data
We will only process and store your personal data for the period of time necessary to achieve the purpose for which it was collected or as required by the legislation to which our company is subject.

If the storage purpose ceases to apply or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

DURATION OF THE STORAGE OF PERSONAL DATA
The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment or initiation of the contract.

UPDATE AND AMENDMENT OF THE DATA PROTECTION DECLARATION
This data protection declaration is currently valid and has the status July 2023.

Due to the further development of our website or due to changes in legal or official requirements, it may become necessary to amend this data protection declaration. You can access and print out the current data protection declaration at any time on the website at https://ragolds.com/datenschutzerklaerung/.